1. The agreement
These terms govern the use of the website at yulaidev.mom and the supply of property development coordination services by HONG KONG YULAI DEVELOPMENT CO., LIMITED. By reading the site, sending an enquiry or signing an appointment, the client agrees to be bound by the edition of these terms posted here at the moment of that action. The studio keeps a dated copy of each edition for reference.
Where a signed client appointment letter sets out different terms, the appointment letter prevails over this page for that specific engagement. Nothing on this site is intended to override the law that protects a consumer who acts in a personal, non-business capacity.
2. About the provider
HONG KONG YULAI DEVELOPMENT CO., LIMITED is a company engaged in property development coordination, renovation project management, fit-out coordination and small-lot planning. The developer behind the studio goes by the name YulaiDev, and the studio office sits at Rm 909 9/F FAIRMONT HSE, 8 COTTON TREE DRIVE, Hong Kong (HK).
The registered contact line is service@yulaidev.mom and the registered telephone is +12232098211. Enquiries sent to that line and that number are read by a named member of the studio who has authority to answer questions and to begin a new engagement on behalf of the company.
3. Who may use these services
The coordination services are aimed at property owners, tenants, investors, contractors and their advisers who act in a business or professional capacity. A natural person acting purely for personal family renovation still receives the same standards, and the benefit of the doubt in any dispute always favours the more protected party under the law of the place.
The site itself may be read by anyone with an internet connection. No account registration is required to browse the public pages. By entering an enquiry the sender confirms that the details supplied are true to the best of their knowledge, and that the sender holds the authority to discuss the property concerned.
A person who writes on behalf of a family trust, a company or an absent owner names the capacity in which they write. Whoever the studio talks to, the coordination duties always run toward the party named in the appointment, and the studio will not accept a retelling of instructions from a stranger standing outside that line.
4. Scope of the services
The studio provides six coordinated lines of work described on the services sheet: renovation project management, fit-out coordination, small-lot planning, contractor vetting, site progress audits and handover documentation. Each line is delivered only to the extent agreed in the signed appointment, and no team member carries the authority of an architect, lawyer, banker or regulator unless separately engaged in that professional role.
The client understands that coordination is the studio service, not design or legal certification. Where the works need an approved person or a licensed certifier, the studio notes the requirement and helps the client obtain it, but the certifying responsibility stays with the party the law appoints.
The client also understands that a coordination timeline is a best professional forecast, not a guarantee against every weather, permit or supply surprise. Where a date appears in a note, it states the plan the studio will work to, and the client cooperates by giving the studio the facts and the confirmations it needs to hold that date.
5. Quotations and fees
Before any paid work begins, the studio issues a quotation that states the fee basis, the scope lines covered, the milestones and the payment schedule. Fees may be fixed for a defined coordination scope or based on an agreed rate against recorded effort, and the chosen basis is written into the appointment so neither side later guesses at the price.
A quotation stands for a stated period, usually thirty days from its date, after which the studio may revise it if material costs have moved. Travel to a site beyond the listed zone, third party charges and statutory fees are quoted separately and shown plainly rather than hidden inside a headline number.
6. Payment terms
Invoices fall due on the date written on the invoice, generally within fourteen days of issue unless the appointment states otherwise. A project account may carry an agreed stage payment so that effort, not hope, is rewarded, and each milestone bill describes the work completed to that point.
Interest on a late payment accrues only at the rate the law of the governing place allows and only after a clear reminder has gone unanswered. The client may raise a genuine query on an invoice without penalty, and any dispute over a small sum does not stall the safe progress of the physical works on the ground.
7. Client instructions
The studio acts on the written instructions of the client. Where an instruction arrives verbally, by telephone or in person, the studio records that instruction in writing and returns it for a fast confirmation so that both sides move on the same order. A client refusal to confirm a noted instruction may pause only the affected line, never the whole programme, until the point is settled.
Where a client faces the studio with instructions from several representatives, the studio relies on the named lead contact in the appointment. Any change of lead contact is confirmed in writing before new instructions from that person are treated as binding.
8. Our responsibilities
The studio commits to act with reasonable skill and care in the fashion a competent coordinator would, to maintain dated records of decisions, and to keep the client informed of progress and risks in plain language. Any advice given is based on the facts supplied and on the state of the law at the time the advice is given.
The studio is not an insurer of the physical works. Responsibility for the actual construction sits with the appointed contractor under the building contract, and the studio role is to coordinate, vet, audit and document so that those works are more likely to succeed. The client will not ask the studio to certify work only a licensed practitioner may certify.
9. Site access and safety
To carry out a survey, a progress audit or a handover walk-through, the studio needs lawful access at agreed times. The client arranges that access and provides, where needed, the permission of a landlord or a strata body. If access is refused at short notice, the affected site visit is rearranged and any direct cost of that rearrangement is recorded openly.
Every studio visitor on a live site follows the site safety rules, wears the required protection and answers to the principal contractor for the duration of the visit. The studio will not proceed onto a site where the safety plan is missing, and it says so rather than risk a person on a gamble.
10. Variations and scope change
A variation is any change to the agreed scope, price or programme that appears after the appointment is signed. Variations are priced before they start wherever that is possible, and each one is confirmed in a short note that updates the running register. Work performed without a confirmed note does not bind the client to an unlimited bill.
Where a scope change is urgent, such as a safety matter on site, the studio acts first and confirms promptly, and the cost line is still described before the studio draws on it. This balance keeps both a fast site and a calm ledger in the same room.
At the close of each phase the register is reconciled so the client sees, in one glance, the original scope, the agreed variations, the money drawn and the remaining programme. This single reconciled page is the document a new stakeholder can read without a history lesson, and it is provided with every stage report without the client asking for it.
11. Intellectual property
All content on this website, including text, layout, drawing-style graphics and the distinctive chapter styling, belongs to HONG KONG YULAI DEVELOPMENT CO., LIMITED or its licensors and is protected by copyright. The reader may view and print the pages for personal reference but may not republish the site wholesale without written permission.
Reports, register formats and handover templates produced for a client are licensed to that client for the purpose of the engagement. Ownership of underlying third party content, such as a surveyors datum or a contractor drawing, remains with its maker, and the studio hands over the coordination summary, not someone else protected work.
12. Confidentiality
Each party keeps the other confidential material secret during and after the engagement. Information disclosed as confidential is used only to perform the project and is shared only with those subprocessors and advisers needed to serve it. This duty does not apply where disclosure is required by law or where the information was already public through no fault of the receiving party.
The studio treats a client development intent, a budget figure and a handover file as confidential as a matter of course. On request, or on signature of a standalone non-disclosure agreement, the studio also protects a name the client is not yet ready to reveal to the trade at large.
13. No reliance and honest advice
The studio offers honest, evidence-led advice and expects the client to verify any figure that matters to a binding decision. Where the studio records that a budget cannot be fixed until a survey is done, the client relies on that warning rather than on a hopeful guess. A reading that carries a risk is presented with that risk stated, never buried for the sake of a comfortable room.
Nothing in these terms prevents the studio from declining work that it cannot serve well or from recommending a specialist whose skill exceeds its own. Saying no to the wrong job is treated as part of serving the right ones, and the client is never steered toward a contractor in which the studio holds a hidden interest.
A recommendation letter names the reason behind each shortlisted contractor, the checks carried out and the honest limits of those checks. Where the studio has worked with a candidate before, that prior tie is disclosed, because the client deserves to weigh the same evidence the studio weighed before it speaks well of a firm.
14. Limitation of liability
To the fullest extent the law allows, the total liability of HONG KONG YULAI DEVELOPMENT CO., LIMITED arising from a single engagement is limited to the fees paid for that engagement or to a stated cap written in the appointment, whichever is higher. No cap applies to liability that the law does not permit a provider to limit, including losses caused by fraud or by a failure that statute forbids restricting.
Neither party is liable to the other for indirect or consequential loss, such as lost profit on a separate deal or a rent gap, unless that loss results from a deliberate act. These limits are drawn as strongly as the law permits, and a dispute over the limits themselves is decided by the court of the governing place rather than by the party with the louder voice.
15. Delays and force majeure
Neither party answers for a delay caused by an event beyond reasonable control: a storm, a strike, a lawful government order, a lockdown, a failure of the public network or a sudden shortage of material beyond the studio own market. In such an event the affected party tells the other as soon as practicable and reschedules the work to a sensible new date.
Where the event lasts long enough to remove the whole point of the programme, either side may end the affected engagement with notice. Money paid for work already done stays paid, and any unused prepayment is returned so that neither side profits from the other misfortune.
Should a rescheduled date still fall to a repeat event, the two parties restart rather than start over: useful survey data, tender pricing and approved drawings carry forward to the new date so money already spent keeps earning its keep. The studio keeps a short restart note so that good progress is never thrown away with the abandoned calendar.
16. Termination and suspensions
The client may end an engagement at any time by written notice to the studio. On termination the studio invoices only the work performed and the costs properly committed up to the end date, returns any prepayment that no work covers, and hands over the coordination records the client is entitled to keep. A handover at termination follows the same tidy shape as a handover at completion.
The studio may suspend or end an engagement where the client fails to pay an undisputed invoice, refuses the instructions the project needs, or acts so that safe, lawful work is no longer possible. In those cases the studio first gives a written warning naming the missing step and a fair date by which it must be fixed.
A client who disagrees with a suspension has a clear remedy: raise the point in writing, inspect the record behind the warning and, where the studio judgement is plainly wrong, resume work as soon as the honest risk is removed. Suspension is a lever to restore order, not a weapon, and it is used only where a returned project depends on it.
17. Complaints and disputes
A client who is unhappy about any service first raises the point with the named lead contact in writing. The studio replies with a findings note within a stated window, usually seven working days, and works to correct or explain the matter before it widens. Most concerns are settled at this first rung because the file makes the position easy to read.
If a dispute cannot be settled directly, the parties try a neutral mediation or a recognised alternative dispute process before court. Only where that fails, or where the law insists on a court, does the matter proceed, and then under the governing law chosen below.
18. Governing law
These terms are governed by the law of Hong Kong, given that the studio operates from Rm 909 9/F FAIRMONT HSE, 8 COTTON TREE DRIVE, Hong Kong (HK). The courts of Hong Kong have jurisdiction over any dispute arising from these terms, unless the client enjoys the protection of another jurisdiction that the law refuses to set aside.
Where an individual client sits outside Hong Kong and the law of their own place grants rights these terms do not reduce, the studio honours the stronger protection. The rest of these terms still applies to the extent it lawfully can.
19. Changes to these terms
These terms may be revised as the studio or the law changes. Each revision is dated and posted on this address, and an existing engagement continues under the terms in force when it was signed unless both sides agree to the update in writing. A reader who disagrees with a change may stop using the site, and clients under appointment may raise the point with the studio before the change binds them.
We prefer to explain a change rather than hide it in a long history. The date at the top of this page tells the reader which edition is current, and a query about any past edition reaches the studio at service@yulaidev.mom.
20. Contact details
All official notices under these terms are sent to the address in the appointment or to service@yulaidev.mom. General enquiries reach the same line and the telephone number +12232098211, and mail may be left at HONG KONG YULAI DEVELOPMENT CO., LIMITED at Rm 909 9/F FAIRMONT HSE, 8 COTTON TREE DRIVE, Hong Kong (HK).
Official notice is deemed given on the day of delivery by hand, on the day of confirmed electronic send, or on receipt by post in the ordinary course. A client who reads these words and then begins an engagement is invited to keep the same words close, because an ordered file, like an ordered site, answers the question before the question is asked.